有关海景嘉福洲际酒店
海景嘉福洲际酒店为国际五星级酒店,曾被世界旅游大奖(WTA)颁发全球最佳豪华商务酒店奖,坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景。酒店不单备有570间设备完善的客房及套房,更设有多间具备世界级水准的餐厅,包括别具一格的意大利餐厅、环球美馔自助餐及屡获殊荣的正宗粤菜食府。
您喜欢找寻自己的热情吗?
无论您喜欢唱歌、雪地滑板或歌剧,我们诚邀对工作及兴趣同样充满热诚的您加入我们海景嘉福洲际酒店,成为我们专业团队的一份子。
我们期待与充满动力、积极进取、睿智自信、真诚有礼的您一起实践事业抱负。
Job Responsibilities:
- Oversee and direct the operation of Club Lounge and ensure achievement of maximum guest satisfaction to hotel VIPs;
- Forecast Club Lounge occupancy and schedule social engagements for Club and VIP guests;
- Review arrival lists and perform pre-arrival preparations, including but to limited to inspection of VIP rooms, checking of room allocations and special requests etc.;
- Handle guests’ complaints and follow up on correction action;
- Liaise with other departments to deliver unique guest experience;
- Train, coach and discipline staff and provide feedback to enhance performance;
- Promote desired work culture and sustain IHG service standards.
Job Requirements:
- Degree or Diploma in hospitality management or related studies;
- At least 5 years of related working experience of which 3 years in managerial or supervisory role;
- Excellent communication skills with good written and spoken English, Cantonese and Mandarin, other languages are preferred.
- Confident, mature, responsible and attentive;
- Excellent organizational, problem solving, leadership and interpersonal skills.
我们将为合适的人才提供有吸引力的薪酬,持续的专业发展和卓越的服务文化。
若于4周内没有收到我们的回覆,这表示您是次职位申请并不成功。我们会将您的个人履历保存在我们的记录档案作招聘之用,并在将来合适的机会时与您再次联系。