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Service Philosophy

InterContinental Grand Stanford Hong Kong

At InterContinental Grand Stanford Hong Kong we have a distinctive culture where our colleagues live our core values and branded service behaviours, both of which help us build pride and commitment in our brand.

It is the people who work in our hotel who make a real difference by bringing the InterContinental brand to life. Creating a “Great Hotel Guests Love” which is something we strive for every day and value most.

It is our people who bring it to life and they will always be one of the most memorable parts of every stay and will be remembered in our guests’ hearts and mind.